Privacy Policy

Last Updated: 25 May, 2018

THE FIFTH COLLECTION Pte. Ltd. is a wholly owned subsidiary of Socialux Pte. Ltd. (collectively "TFC" or "we" or "us"). TFC owns the ecommerce website located at operating under the brand name THE FIFTH COLLECTION™ (the "Website").

This Privacy Policy is intended to help you better understand how we collect, use and store your personal information. We are committed to safeguarding your personal data and we will not resell your personal data to any third party.

We may, however, need to share some of your data with third parties in the fulfilment of our services. Unless restricted by applicable law, you agree that any and all personal data relating to you collected by us may be used and disclosed if necessary for such purposes and to such persons as set out in this Privacy Policy.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on this Website, and where appropriate, by other means. By continuing to use this Website after these changes are posted, you agree and acknowledged and agreed to the revised policy.

1. Collection of Personal Data

1.1 You can use and browse the Website without disclosing your personal data. You are not required to provide personal data as a condition of using the Website, except as may be necessary to respond to your requests or in cases where you contact us directly.

1.2 We collect personal data only when you provide it to us, through registration, completion of forms, emails, inquiries and requests and similar situations in which you have chosen to provide the information to us. Therefore, we may collect and process the following data about you:

  • information that you provide when you register an account with us on the Website or submitted by you via any messaging feature available on our website;
  • information that you provide for the purpose of subscribing to the services that we are providing on the Website, includingemail notifications, and/or newsletters;
  • information that you provide when carrying out transactions with us on or in relation to the Website, including information relating to any purchases or sales that you make on the Website;
  • information about your visits to the Website including, but not limited to the device and browser that you use, your IP address, your interaction with the Website and the resources you access through it, and information about the cookies installed on your device.

2. Purposes of Use

2.1 All information collected, including personal information, may be used by us in the aggregate or individually and may be combined with other information for purposes including but not limited to the following:

  • administering the Website;
  • improving your browsing experience by personalising the Website;
  • enabling your use and improving our performance of the services available on the Website;
  • providing to you services that you have specifically requested;
  • responding to your enquiries or requests pursuant to your emails and/or submission of form(s) on the Website;
  • responding to and taking follow-up action on complaints, including resolving any disputes among users of the Website;
  • preventing, detecting and enquiring about possible forbidden or illegal activities
  • sending you general (non-marketing) commercial communications;
  • performing office and operational administrative matters, or any other internal business purposes;
  • providing third parties with statistical information about our users – but such information will not be used to identify any individual user.

2.2 We will not resell your personally identifiable data to any third parties.

3. Security

3.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

3.2 We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

3.3 You however understand that the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk.

3.4 Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. We will NEVER ask you for your password other than when you log in to the Website.

4. Disclosure of Personal Data

4.1 We may disclose your personal data to any member of our group, which means our affiliates and subsidiaries. We may also disclose your personal data to third parties such as our service providers and professional advisors.

4.2 If we are under a duty to disclose or share your personal data in order to:

  • comply with any legal obligation
  • enforce or apply our Terms of Service and other agreements;
  • protect the rights, property, or safety of us and our affiliates and subsidiaries, other users of the Website, or others;
  • in connection with any legal proceedings or prospective legal proceedings, or police investigation; and
  • address due diligence requests by a purchaser, or prospective purchaser of any relevant business or asset which we are, or are contemplating, selling.

5. Public Data

5.1 You acknowledge and agree that your chosen username, along with certain data and activities associated with this username such as your chosen profile picture, transaction history, comments or posts, and any other discretionary information you provide for sharing online will be displayed on publicly accessible areas of the website and therefore available to the public. We are not responsible for any personal data made public on the website in this way.

6. IP Addresses

6.1 When you use the Website, we may collect and store information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

7. Cookies

7.1 The Website uses cookies to distinguish you from other users of the Website. This helps us to provide you with a good experience when you browse the Website and also allows us to improve the Website.


8.1 We may temporarily store, process or transfer your personal data between any of the countries in which we operate in order to enable us to use your personal in accordance with this Privacy Policy and our Terms of Service.

8.2 We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Policy.

9. Third Party Websites

9.1 The Website may, from time to time, contain links to and from the websites of our partner networks and vendors. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data to these websites.

10. Access and Correction

10.1 Your personal data and user profile may be updated or changed at any time by logging into your registered user account. Pursuant to the Data Protection Act 1998, you have the right to access, modify, rectify and delete any data relating to you.

10.2 Our privacy officer is responsible for ensuring that requests for access to information and amendment of information are properly dealt with in accordance with the procedures specified herein.

10.3 All requests for information or requests for the amendment of information held by us shall be made by completing our Personal Data Request Form and sending a copy of the duly completed form to us via post at:

1 Syed Alwi Road
Song Lin Building #06-03
Singapore 207628

10.4 Please note that we will only accept and act on requests in the English language that comply with this Privacy Policy, and with the applicable charge(s) paid. Any request that does not comply with the above will be rejected, and we will not take any action in relation to such rejected requests.

10.5 We may refuse to disclose or amend any information for the reasons set out in the Personal Data Protection Act 2012.

10.6 As far as reasonably possible, we will respond to your request within ten (10) working days from the date of receipt of the request. If that is not possible, you will be so notified within ten (10) working days from the date of receipt of the request.

10.7 Certain charges may be imposed on each submission of the request for information and request for amendment.

10.8 The above charges may be subject to revision by us from time to time.

10.9 The applicable charge shall be paid by way of cheque made out to THE FIFTH COLLECTION Pte. Ltd., at the time of submission of the request. Please note that we will not accept and act on requests that are not accompanied with payment of the applicable charge(s).

11. Disclaimer

11.1 We shall not be liable for any voluntary disclosure of personal information by you to other users of the Website.

12. Contact Us

Should you require further information about the treatment of your personal information by us, please do not hesitate to contact us:

1 Syed Alwi Road
06-03 Song Lin Building
Singapore 207628

[email protected]

© 2022, all rights reserved.

All items are pre-owned and consigned to THE FIFTH COLLECTION. No brand owner endorses or sponsors this content or has any association and/or affiliation with THE FIFTH COLLECTION.