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THE FIFTH COLLECTION makes changing your mind easy with a hassle-free 7-day return & refund policy. That's right, none of that store credit nonsense: we want you to be completely satisfied or your money cheerfully refunded.
Have an order you want to return? No problem, simply contact our customer service within 7 days of delivery with your order number and we'll arrange for collection at no cost and process your full refund once we have received and inspected your items. Similarly for our international customers, we will arrange for free return shipping and process your full refund once we have received and inspected your items.
"While returns are usually a hassle I try to avoid, I was also very impressed by the efficient customer service, super fast delivery (and afterwards pick up and refund)." - Marie France Asia
To successfully process your return and refund, please take note of the following:
You will always be charged in SGD.
Prices in your preferred currency are displayed for your shopping convenience only and are calculated based on the exchange rates that are updated daily.
These rates may differ somewhat from the ones applied by your credit card.